![]() ![]() Our goal is to always do what we can to meet the needs of our guests and to make them comfortable. ![]() I can understand the frustration of the group, who must have been exhausted from their long trip and just wanted get into their rooms to get some rest. If that was the case, the hotel would have been full the night before, which would have resulted in waiting for rooms to be vacated and then cleaned for occupancy. From your description, it sounds as if they may have arrived in the morning. I would need additional details to determine what the issues were with their reservations and exactly what caused the delay in getting into their rooms. I'm very sorry to hear that your group experienced challenges upon their arrival. Hilton Grand Vacations Club on the Las Vegas Strip.Hilton Tulum Riviera Maya All-Inclusive Resort.Hotels near Vatterott College Kansas City.Hotels near Midwestern Baptist Theological Seminary.Hotels near Paris II Educational Center.Hotels near National American University-Zona Rosa.Hotels near Donna's Academy of Hair Design. ![]()
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